A copy of the original invoice must accompany goods for refund or exchange.
Please choose carefully, as we do not provide refunds for:
- Special order/non stock items products
- Incorrectly ordered products
- Factory seconds
- Proof of purchase not provided
- Change of mind
Items may be exchanged within 14 days of purchase if in a resale-able condition including original packaging and package contents, i.e. unopened, unused or installed and un-damaged.
Please note there are no returns under any circumstances on Electrical products.
Please note the following conditions of returns:
- Returns may be denied/incur a restocking fee if returned in a used/damaged condition or without original packaging and package contents
- All freight on goods returned for credit must be pre-paid
- All orders must be checked upon arrival and any claims of missing items or damaged goods must be reported within 7 days